Shipping Policy

Thank you for shopping with Clue Belles! We’re excited to get your order on its way. Please review our shipping information below.

Order Processing

Orders are typically processed within 2–5 business days after your order is placed.

Business days are Monday through Friday and do not include weekends or holidays.

During holidays, sales, new product launches, or other high-volume periods, processing times may be slightly longer.

Shipping & Delivery

Shipping rates and available delivery options will be displayed at checkout.

Estimated delivery times begin after your order has been processed and shipped. Delivery times may vary depending on your location, shipping carrier, weather, holidays, and other circumstances outside our control.

Please note that delivery dates provided by shipping carriers are estimates and are not guaranteed unless specifically stated.

Tracking Your Order

When tracking information is available, you will receive a shipping confirmation with your tracking details once your order has shipped.

Please allow up to 48 hours for tracking information to update after receiving your shipping confirmation.

Please Check Your Shipping Address

Customers are responsible for providing a complete and accurate shipping address when placing an order.

Please carefully review your address before completing checkout.

If you notice an error, contact us as soon as possible. We cannot guarantee that an address can be changed once an order has entered processing or has shipped.

Clue Belles is not responsible for orders delivered to an incorrect address provided by the customer.

Lost, Stolen, or Delayed Packages

Once an order has been transferred to the shipping carrier, delivery may be affected by circumstances outside our control.

If your tracking information shows that your package is delayed or lost in transit, please contact us and we will do our best to help you determine the next steps with the shipping carrier.

If tracking shows that an order was successfully delivered but you cannot locate it, please check around your property, with household members or neighbors, and contact the shipping carrier.

Clue Belles is not responsible for packages that are lost or stolen after confirmed delivery.

Damaged Orders

If your order arrives damaged, please contact us as soon as possible.

Include your order number, a description of the problem, and photographs of the damaged item and packaging so we can review the issue and help make it right.

Returned Packages

If an order is returned to us because of an incorrect or incomplete address, refusal of delivery, or another issue outside our control, additional shipping charges may apply if the customer requests that the package be shipped again.

Shipping Delays

Occasionally, packages may be delayed due to severe weather, holidays, carrier disruptions, natural disasters, or other circumstances beyond our reasonable control.

We appreciate your patience when these unexpected delays occur.

Questions About Your Order?

If you have questions about shipping or need help with an order, please contact Clue Belles and include your order number so we can assist you as quickly as possible.

Thank you for supporting Clue Belles!