Legal notice

Terms of Service

Welcome to Clue Belles!

These Terms of Service govern your use of our website and your purchases from Clue Belles. By visiting our website, placing an order, or using our services, you agree to these Terms of Service.

Please read them carefully before making a purchase.

1. Online Store Terms

By using this website, you confirm that you are legally able to enter into a purchase agreement or that you have permission from a parent or legal guardian where required.

You may not use our products, website, or services for any unlawful or unauthorized purpose.

You may not attempt to interfere with, damage, disrupt, or misuse our website or services.

2. Products and Product Information

We make every reasonable effort to accurately display and describe our products, including their colors, designs, sizes, features, and other details.

However, colors and product appearances may vary slightly depending on your device, screen settings, lighting, manufacturing variations, or other factors.

Product availability is not guaranteed. We reserve the right to modify or discontinue products at any time.

3. Pricing

All prices are listed in the currency displayed on our website and are subject to change without notice.

We make reasonable efforts to ensure pricing and product information is accurate. If we discover an obvious pricing or listing error, we reserve the right to correct the error and, when appropriate, cancel or refund an affected order.

Applicable taxes and shipping charges may be added during checkout.

4. Orders

We reserve the right to refuse, limit, or cancel an order when reasonably necessary, including in cases involving suspected fraud, payment problems, pricing errors, product availability, or misuse of our website.

If we cancel an order after payment has been processed, the applicable amount will be refunded to the original payment method.

5. Payment

Payment must be successfully completed before an order can be processed.

Payment information is handled through the payment methods and payment processors available through our online store.

By submitting payment information, you represent that you are authorized to use the payment method provided.

6. Shipping

Orders are subject to our Shipping Policy.

Customers are responsible for providing complete and accurate shipping information.

Shipping and delivery estimates are not guarantees. Delays caused by shipping carriers, severe weather, holidays, or other circumstances outside our reasonable control may occur.

7. Returns, Exchanges & Refunds

Purchases are subject to our Refund & Return Policy.

Eligible merchandise may be returned or exchanged within 14 days of delivery, provided the merchandise is new, unworn, unused, and in its original condition with the original tags attached.

Certain personalized, custom-made, final-sale, gift card, worn, washed, altered, or otherwise ineligible items may not be returnable.

Please review our complete Refund & Return Policy before making a purchase.

8. Intellectual Property

Unless otherwise stated, the Clue Belles name, branding, logos, original graphics, photographs, product designs, written content, and other original materials appearing on our website are owned by or licensed to Clue Belles.

They may not be copied, reproduced, distributed, sold, modified, or used commercially without permission from the applicable rights holder.

Third-party names, trademarks, artwork, characters, photographs, or other intellectual property remain the property of their respective owners.

9. Personal Information

Personal information submitted through our store is handled according to our Privacy Policy.

Please review the Privacy Policy for additional information about how information may be collected, used, and protected.

10. Third-Party Services

Our store may use or provide access to third-party services, including payment processors, shipping carriers, social media platforms, applications, or other service providers.

Those third parties may have their own terms and privacy practices.

Clue Belles is not responsible for the content, policies, availability, or actions of independent third-party websites or services.

11. Prohibited Uses

You may not use our website or services to:

Engage in unlawful or fraudulent activity.
Violate another person's intellectual property or other legal rights.
Submit false or misleading information.
Transmit viruses, malware, or other harmful code.
Attempt to gain unauthorized access to our website or systems.
Interfere with the security or operation of our website.
Harass, threaten, abuse, or harm another person through our services.

We may restrict access to our services when these Terms are violated.

12. Disclaimer

We work hard to provide accurate product information and dependable service. However, except as required by applicable law, our website and services are provided without guarantees that they will always be uninterrupted, error-free, or available.

Nothing in these Terms is intended to limit any rights or remedies that cannot legally be limited under applicable consumer-protection law.

13. Limitation of Liability

To the fullest extent permitted by applicable law, Clue Belles will not be liable for indirect, incidental, special, or consequential losses arising from the use of our website, services, or products.

This provision does not exclude or limit liability that cannot legally be excluded or limited.

14. Changes to These Terms

We may update these Terms of Service from time to time.

The version posted on our website will be the current version. Continued use of our website after changes are posted constitutes acceptance of the updated Terms to the extent permitted by law.